Skip to content
Fall Sale! 🎉 Save $100 on Electric Trikes
+ Tax-Free in Most States!
Grab your e-trike before the offer ends!

Ebike Maintenance

Maintaining the Health of Your Electric Bike or Trike Battery

Storing Your Battery: When not using your battery for a week or longer, it's best to charge it to about 60%. This level is optimal for minimizing cell degradation. For longer-term storage, such as over several months, regularly check and maintain the battery charge at around 60%. To track the battery's charge level while it's charging, you can look at the "Battery Level" on the display screen or check the specific voltage levels. Assessing Battery Health: Measuring the full charge voltage of your battery can help you understand its condition and identify any potential issues. To see the voltage, press the on/off button until the voltage reading replaces the usual odometer reading. A fully charged battery should show approximately 52V, while a battery that's nearing the end of its lifespan might display around 37/38V. At 60% charge, the voltage should be near 48V. Periodic Charging for Long-Term Storage: Frequency of Charging: To maintain the health and efficiency of your battery during extended periods of storage, it is recommended to charge your battery every two months. This regular charging routine helps in preserving the battery's optimal charge level and prevents the battery from discharging completely. A complete discharge can cause irreversible damage to the battery, reducing its lifespan and effectiveness.By adhering to this bi-monthly charging schedule, you can significantly enhance the durability and reliability of your battery, ensuring it remains in good condition for future use. Warranty Information: Please be aware that failure to maintain a charge level of around 60% can lead to warranty voidance. It's imperative to follow these guidelines to preserve your warranty coverage. For comprehensive guidelines on battery maintenance, please refer to your user manual. If you have any inquiries or need further assistance, feel free to contact our support team at support@perraroelectricbike.com or call us at (949) 414-8003.

Learn more

Can My Local Bike Shop Service My Perraro eBike or Electric Trike?

Although many bike shops are equipped to service electric bikes and trikes, it's crucial to double-check their capability to handle your specific Perraro model. Not all shops may have the necessary experience or tools to service certain brands or types of eBikes or electric trikes, so confirming their expertise beforehand is important. Once you've found a skilled mechanic familiar with your Perraro eBike or electric trike, establishing a regular maintenance schedule is advisable. Even if you manage most maintenance tasks yourself, an annual professional tune-up is recommended to maintain optimal performance. For any questions or additional information, feel free to contact our support team at support@perraroelectricbike.com or call us at (949) 414-8003.

Learn more

Maintenance Tips for Your Electric Bike or Trike

For the best performance and longevity of your Perraro electric bike or trike, we suggest a preliminary inspection by a certified bike mechanic before your first outing, followed by consistent maintenance. Best Practices: Store your bike or trike in a clean, dry environment to prevent rust. Ensure all components are tightened to the torque values provided in the user manual's "Recommended Torque Values" section. Verify that the frame and handlebar latches are securely locked before each ride. Regularly clean and lubricate moving parts. Use a damp cloth and a low-residue cleaner for cleaning the frame. After cleaning, apply lubrication where necessary. Always keep the tires inflated within the recommended pressure range indicated on their sidewalls. Check that all electrical connections are secure before every ride. Important Note: The electrical components of Perraro Electric Bikes and Trikes are IP65 rated, offering resistance to most rain showers. However, we recommend storing and using these vehicles in dry conditions, as the warranty does not cover water damage. Regular Inspections: Inflate tires to the pressure listed on their sidewalls. Use Tri-Flow chain lubrication or a similar product to lubricate the chain until drivetrain noise is minimal. Regularly check and tighten hardware to the specifications in our user manual. Inspect brake pads for wear and replace them if necessary. Monitor and adjust your bike’s shifting performance and derailleur as needed. Clean the bike frame with a low-residue cleaner like Simple Green, and dry thoroughly. Check and adjust spoke tension according to the recommendations in our user manual. Tune-Ups Every 100 Miles: Refer to the Perraro Service Center videos for guidance on maintaining your bike or trike as you accumulate mileage. These are available for specific models and offer detailed maintenance procedures. Please remember that each model of eBike or eTrike may have different components and requirements, so the tune-up process can vary. Always consult your specific model's User Manual for detailed guidance on maintenance. For any questions or additional support, please feel free to reach out to our support team at support@perraroelectricbike.com or call us at (949) 414-8003.

Learn more